Refunds & Returns

Refunds & Returns
At Benz-Market, your satisfaction is our priority. As a small family business, we do our best to ensure every customer is happy with their purchase.

If you're not fully satisfied with your order, we offer refunds or replacements under the following conditions:

You must contact us within 7 days of receiving your item.

The item must be unused and in its original packaging.

Return shipping costs are the responsibility of the customer (unless the item arrived damaged or incorrect).

Refunds will be issued once we receive and inspect the returned item.

To start a return or request a refund, please email us at benzmarket1@gmail.com with your order number and reason for the return. We'll guide you through the process step by step.

We’re here to help, with care and personal attention every step of the way.